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Home » Top 10 Internet Service Providers in Nigeria by Customer Number as of Q4 2023

Top 10 Internet Service Providers in Nigeria by Customer Number as of Q4 2023

Nairametrics

Major Internet Service Providers (ISPs) currently account for a minute percent of the Internet market in Nigeria, with mobile network operators becoming the dominant players.

Despite this, their impact is quite significant as they help in getting broadband capacity to the coasts of the country to the last mile through their services.

The most recent data published by KKK shows that a total of 106 ISPs whose data was made available had a combined 262,206 active customers at the end of 2023. In the same period, the four mobile network operators, MTN, Airtel, Globacom and 9mobile had 163.8 million active internet subscriptions.

Meanwhile, ISP data shows that Elon Musk’s Starlink, which is one of the newest entrants to the market, has now become one of the dominant players in this segment after climbing to the third position in the fourth quarter of 2023. Starlink is attracting more Nigerian customers even though its hardware cost and monthly subscription fee are more expensive compared to the older service providers in the market.

Apart from Starlink, several other ISPs reached the top 10 in the fourth quarter by increasing their number of customers, thereby displacing others.

Based on the latest NCC data, here are the top 10 ISPs in Nigeria as of Q4 2023, based on their number of active subscribers:

10. Radical Technology Network Ltd (3,673)

Radical Technology Network Ltd is a Nigerian ISP with head office located in Lagos and with a presence in Abuja, Port Harcourt, Kano and Onitsha. Over the years, the company has ensured the highest levels of customer responsiveness and quality of service, a trait that has given it a long standing relationship with its customers and made it one of the most trusted ISPs in Nigeria.

The Radical Technology Network had a total of 3,673 customers at the end of 2023, which placed it in the 10th position.

9. Cyberspace Network Limited (3,935)

Cyberspace was founded in 1995 and commenced operations the same year as a wholly owned Nigerian company. With a mission to provide excellent value-added ICT services and cutting-edge networking solutions, the company has been able to distinguish itself as a complete network and software solutions provider in the industry with its state-of-the-art and state-of-the-art technology. world. Internet Protocol (IP) infrastructure.

In 2014, the company deployed its 4G LTE network infrastructure with a promise to deliver 10 times more speed, mobility and security to its customers. Its active customer base was 3,935 at the end of 2023.

8. Ngcom Limited (4,939)

Ngcom is a network company licensed by the NCC to provide internet services across Nigeria. The company is currently one of the leading ISPs in the country providing unlimited Internet service to residential and business users. Ngcom said its unlimited access offer has absolutely no data or time limits and is delivered via fiber optic and fixed wireless.

According to KKK data, the number of active customers of the company was 4,939 in December last year.

7. VDT communications (6,310)

VDT is a licensed Private Network service provider specializing in providing enterprise wide area network (WAN) and metropolitan area network (MAN) connectivity using Fiber Optic and Wireless Communications infrastructure and access networks. VDT is a broadband communications service provider to corporate organizations with leased fiber optic trunks in thirty-six (36) states in Nigeria and the FCT, where it has 59 Point-Of-Presence (POPs) and an additional of technical support staff. The active customer base of ISPs was 6,310 at the end of 2023.

6. Broad-based (7,073)

Broadbased Communications Limited is licensed by the NCC as a Metropolitan Fiber Optic Network Operator, Private Network Link (PNL) Operator, International Data Access Gateway (IDA) Operator, Value Added Services Operator and Provider of Internet Services (ISP). The company is one of the newly listed ISPs in NCC’s database of providers with active customers.

At the end of 2023, the number of active customers of Broadbaseds was 7,073 to occupy the 6th place.

5. ipNX (15,362)

ipNX is one of the nation’s fastest-growing ISPs, serving a variety of enterprise, small business and residential needs with innovative, world-class services. ipNX is a pioneer and a leading Fibre-To-The-Home (FTTH) operator in Nigeria. The company, which took third place in terms of the number of customers in the third quarter, fell to the fifth position in the fourth quarter.

The company had a total of 15,362 customers at the end of December 2023.

4. Twenties (19,618)

Tizeti provides high-speed broadband internet for residences, businesses, events and conferences and deploys public Wi-Fi hotspots in locations across Africa. The company is leveraging the large wireless capacity available with Wi-Fi and lowering the cost of solar panels to create a low CAPEX/OPEX network of owned and operated towers to offer disruptive and customer-friendly pricing for unlimited internet service across Africa.

According to NCCs database, the company, which was the second largest ISP in Nigeria in terms of number of subscribers in the third quarter of 2023, dropped to the fourth position in the fourth quarter with 19,618,126 active customers.

3. Starlink (23,897)

Elon Musk’s Starlink entered the top 10 for the first time in the third quarter of 2023 and took the fourth position, gathering 11,207 customers at that time. By the fourth quarter, the company had risen to take 3rd placest position. Although its ISP license was issued by the NCC in May 2022, Internet company Space X made its official entry into the Nigerian market in January 2023. As a satellite-based broadband Internet service provider, the launch of Starlinks in Nigeria was celebrated for its ability to provide service to any part of Nigeria. However, the service is not free, so it remains accessible only to businesses and individuals with high incomes.

At the end of the year, Starlinks active customer database was 23,897.

2. FibreOne(27,000)

FiberOne is the largest fiber to the home (FTTH) internet service provider that is revolutionizing the last mile internet in Nigeria by providing truly unlimited and high quality internet for offices and homes at a low price. Although it was not ranked by KKK in the third quarter, apparently because it did not submit its data, FiberOnes came out to displace Tizet and took the second position in Q4 2023.

The company’s customer database was 27,000 in Q4 2023.

1. Spectranet (112,976)

With a wide margin ahead of others in terms of active subscribers, Spectranet remained the number one ISP in Nigeria with the largest customer base. Licensed in 2009 to promote internet services across Nigeria, Spectranet was among the first internet service providers to launch 4G LTE internet service in Nigeria and aims to be a leader in the Internet Services space.

The most recent data on the KKK’s website shows that this company had the largest number of connected and active customers of all ISPs licensed by the KKK. Its active customers stood at 112,976 at the end of Q4 2023.

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Several factors, including operating conditions and cost of service, affect the number of customers ISPs receive. Competition with mobile network operators, especially with the launch of 5G service by MTN and Airtel, means that major ISPs will have to offer more attractive packages to increase their share of the internet market.


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